This course explains in "plain English" all the requirements of ISO 9001:2015 discussing the intent of each sub-clause of the standard, offering solutions that can be used for the implementation of a quality management system along with examples and, of course, providing guidance on how to audit a quality management system - be it internal or external audit. After going through all the lessons in the course you will have a perfect understanding of ALL the requirements of ISO 9001:2015. You will be able to conduct or participate in the implementation or the assessment of a Quality Management System.
What you'll learn
- The requirements for a Quality Management System according to ISO 9001
- How to implement a Quality Management System and comply to the requirements of ISO 9001:2015
- How to audit a Quality Management System
- Plan, perform and report QMS Audits
- Auditing a management system according to ISO 19011:2018