Workshop Facilitation (LinkedIn Learning)

Course duration: 1,16h

A successful workshop can have a profound impact on participants, introducing them to concepts and ways of thinking that can spark professional development and personal growth. In order to facilitate such an event, you need the right structure, process, and content. In this course, Britt Andreatta, PhD, discusses the role of the facilitator, and walks through how to effectively design, prepare for, and facilitate a workshop. Britt kicks off the course by covering the different types of workshop facilitation, and sharing tips for catering to the unique needs of adult learners. Next, she shows how to set yourself up for success by building a solid learning plan and agenda, designing the right activities, and tackling the logistics of the event. Britt then explains how to handle the workshop itself, including how to keep things on track and deal with challenging dynamics. Plus, she discusses how to extend the learner's journey after the event.

Topics include:
  • Facilitating adult learners
  • Best practices in workshop design
  • Understanding your participants
  • Designing the right activities
  • Preparing the logistics
  • Facilitating the workshop
  • Keeping things on track
  • Increasing participation and collaboration
  • Solving unexpected problems
  • Dealing with challenging dynamics
  • Creating closure

 

From AI Ideas to Impact: Scaling Use Cases for Successful Adoption (LinkedIn Learning)

Course duration: 1,27h

Explore the intricate process of transforming AI ideas into impactful business solutions through effective use case selection and execution. In this course, instructor Himanshu Joshi provides you with strategic frameworks to evaluate and prioritize AI opportunities that deliver tangible business value, align with organizational goals, and promote ethical practices. Learn how to document AI use cases using structured canvases, assess technical readiness, and map value propositions for maximum impact. Leverage AI portfolio management tactics and stakeholder alignment to ensure efficient resource allocation and project success. Identify the talent and skills necessary to support a cohesive implementation team, and experience guided practice with realistic scenarios. Designed for nontechnical business leaders and professionals in product management, strategy, and market research, this course prepares you to successfully build a customized AI road map for your organization.

 

Problem-Solving Master Class (LinkedIn Learning)

Course duration: 2,2h

Being a creative and critical thinker is about nurturing curiosity and fluidity, being able to generate lots of different ideas, and being willing to try out different approaches to solving problems. It’s also about using logic and intuition to harness creative and problem-solving powers, not only by yourself but also in a group or a team. Solving problems quickly, creatively, and collaboratively is one of the most sought-after skills in today’s workplace. It’s crucial to identifying and addressing complex challenges and opportunities in a variety of contexts. The employee who can think on their feet, come up with innovative solutions, and adapt well to change will be in demand. In this course, Emma Sue Prince—author of 7 Skills for the Future and an expert in critical thinking and problems-solving—coaches you through simple and time-tested techniques for improving and perfecting your creative and critical thinking skills. This course was created by Pearson. We are pleased to host this training in our library.

Topics include:
  • Know the difference between emotion and intuition.
  • Understand what influences our reasoning and logic.
  • Know how to identify the issue at hand.
  • Be able to ask and apply the five Whys.
  • Know how to mind map.
  • Apply the four rules for decision-making.
  • Adopt a people-centered problem-solving approach.
  • Facilitate great group and team discussions.
  • Use design thinking and storytelling techniques to solve problems.
  • Frame problems as unexpected opportunities.
  • Use improvisation tools to think on your feet.
  • Apply creative problem-solving tools at work.

 

DISC

This eLearning provides the theoretical explanation of the DISC model and includes a self‑assessment and a few short exercises. If you have already completed a group training "Communication foundation", this eLearning can be useful as a refresher or reference. If you are attending training "Stakholders Sialogue" and have no prior knowledge of DISC, it is strongly recommended to complete this eLearning beforehand.
This course is in French or Dutch. If that is no problem for you, click on the button to apply in eHR.
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Voorbereidende vragenlijst: effectief communiceren en samenwerken

This questionaire is in French or Dutch. Deze vragenlijst dient als checkpunt voor toekomstige deelnemers aan de communicatie opleidingen

Optimal collaboration


Job satisfaction


Caring communication

Hoewel we allemaal een aangeboren vermogen hebben om empathie te voelen, is het ook een vaardigheid die kan worden verbeterd. Het OFNR-proces – Observations (waarnemingen), Feelings (gevoelens), Needs (behoeften) en Requests (verzoeken) – is een methode voor geweldloze communicatie die is ontworpen om juist dat te doen. Op de werkvloer kan OFNR worden gebruikt om ons te helpen doeltreffender verbinding te maken met anderen en zo het teamwork te versnellen. Observeren van situaties en begrip van andermans gevoelens en behoeften is de sleutel tot de vorming van passende strategieën om de behoeften van alle betrokkenen te bevredigen.

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Leading Productive Meetings (LinkedIn Learning)

Feel like you're having too many meetings? Wonder if they're as effective as they could be? In this course, productivity expert Dave Crenshaw demonstrates a simple, usable framework that can help you get the most from your meetings—whether in person or virtual—by turning them into productive avenues for communicating, connecting, and accomplishing real work. Dave provides insight into how to effectively schedule, conduct, and follow up on meetings with minimum time and maximum results.

Deze cursus is enkel beschikbaar in het Engels. Als dit voor u geen probleem vormt, dien dan gerust uw aanvraag in.

This course is in French only. If this is not a problem for you, by all means go ahead and apply.

Leading Virtual Meetings (LinkedIn Learning)

Leading virtual meetings is a critical competency for leaders who manage a remote or blended team. Join leadership and management expert Kevin Eikenberry as he identifies the challenges to holding a productive meeting online, and shares tactics for making these meetings successful. Learn about how to choose the right platform, set expectations for conduct, clarify roles, create a great agenda, and more. Note: This course was featured in Market Watch, Inc., Fortune, Forbes, and Entrepreneur.

Topics include:
  • The challenges of virtual meetings
  • Choosing the right platform to meet virtually
  • Setting clear behavioral expectations
  • Innovating in a virtual meeting
  • Pre-determining a desired outcome
  • Creating a great meeting agenda
  • Facilitating virtual meetings
  • Encouraging participation
  • Keeping on track in the moment
  • Ending a meeting with an action plan

Deze cursus is enkel beschikbaar in het Engels. Als dit voor u geen probleem vormt, dien dan gerust uw aanvraag in.

Interpersonal Communication (LinkedIn Learning)

View Dorie's LinkedIn Newsletter Communicating effectively isn't an innate talent that some people have and others don't—it's something that anyone can learn and practice. In this course, learn strategies that can help you hone and master your interpersonal communication skills. Join personal branding and career expert Dorie Clark as she shares techniques for getting your message across effectively in the workplace, and explains how to tackle potential communication challenges with your colleagues and supervisor. She also discusses how to grapple with tricky situations, taking you through how to handle interruptions, and respond to critical feedback.

Topics include:
  • Determine the most appropriate form of communication in a business situation.
  • Identify instances in which one mode of communication is preferable to another mode.
  • Explain the process involved in interpreting nonverbal cues.
  • Define terminology relating to interpersonal communication.
  • Distinguish between various communication approaches with individuals from other cultures.
  • Describe the factors that underlie interruptions during business meetings.
  • Examine the most appropriate ways to accept criticism.

Deze cursus is enkel beschikbaar in het Engels. Als dit voor u geen probleem vormt, dien dan gerust uw aanvraag in.

Communication within Teams (LinkedIn Learning)

Communication is an integral part of strong teamwork. In this course, Duke University professor Dr. Daisy Lovelace walks you through how to cultivate the communication practices of high-performing teams. She highlights the foundations of successful teams, and explains how to craft a team charter to establish norms for how you work together as a cohesive group. Dr. Lovelace also discusses essential elements of team communication—such as establishing trust and holding teammates accountable—and shows how to best communicate with your team in different settings.

Topics include:
  • Differentiate between the roles and responsibilities for team members.
  • Describe the purpose of a RACI matrix.
  • Identify the elements of a team charter.
  • Determine how best to manage conflict within teams.
  • Interpret which approaches should be used to manage virtual teams and cross-cultural team communications.

Deze cursus is enkel beschikbaar in het Engels. Als dit voor u geen probleem vormt, dien dan gerust uw aanvraag in.

Communication Foundations (LinkedIn Learning)

Course duration: 1,17h

Your communication skills affect your career prospects, the value you bring to your company, and the likelihood of your promotion. This course helps you communicate better in a variety of professional situations, including meetings, digital communications, pitches, and presentations. Instructors Tatiana Kolovou and Brenda Bailey-Hughes introduce the four building blocks of communication—people, message, context, and listening—and show how they apply in different circumstances. Join Tatiana and Brenda as they share their communications tool kits and show you how to build this core competency and communicate in a way that effectively and professionally conveys your message.

 

Design thinking process

Traditionnellement, lorsque nous rencontrons un problème, nous cherchons sa solution : on parle d'état d'esprit reproductif. À l'opposé, un esprit créatif nous incite à questionner le problème au lieu de rechercher automatiquement sa solution : on parle d'état d'esprit productif - le design thinking. Il s'agit d'une synthèse entre pensée analytique et pensée intuitive. Le design thinking fait partie d'une démarche globale appelée design collaboratif. Il s'appuie en grande partie sur un processus de co-créativité impliquant des retours de l'utilisateur final.

Wanneer we worden geconfronteerd met een probleem, zoeken we in de meeste gevallen gelijk naar de oplossing. Dit wordt reproductief denken genoemd. Bij een aanpak van het type design denken, gaat u het probleem zelf onderzoeken, in plaats van automatisch naar de bestaande oplossing te zoeken (reproductief denken). Design Thinking is een synthese van zowel analytisch als intuïtief denken. Het is onderdeel van Collaborative design. Het is grotendeels gebaseerd op een co-creativiteitsproces met feedback van de eindgebruiker.

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Design Thinking info sources

Liste de cours disponibles sur le web.

Nail Your C# Developer Interview (LinkedIn Learning)

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Uw communicatie kracht geven met gebaren

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Werken aan een goede reputatie via netwerken

Andere mensen spelen een belangrijke rol bij het opbouwen van uw gevoel van eigenwaarde, door wat ze tegen u zeggen in een gesprek. Dit betekent dat u in staat moet zijn uw eigen zaak goed onder woorden te brengen, uw voordeel te doen met de meningen van anderen en uzelf te verdedigen tegen ongegronde aanvallen. Mai-Li gaat deze kwesties nader onderzoeken in deze nieuwe module van The Team: 'De e-mail'.

Wat u gaat leren:

Leren hoe u het meeste haalt uit uw gesprekken met anderen
Leren omgaan met feedback over uw werk en uw karakter
Een andere richting geven aan een relatie die verslechtert en waarin het respect verloren is gegaan

Les réseaux professionnels jouent un rôle croissant dans l’entreprise, à côté de la hiérarchie traditionnelle. Vous faire connaître et reconnaître dans l’entreprise passe par votre capacité à aller vers les autres… de façon pertinente. Accompagnez Patricia dans cette démarche, dans le cadre de ce nouveau module de The Team intitulé "La rencontre avec une star".

Après ce cours, vous auriez appris:

  • Comment mener à bien ses démarches réseaux
  • Comment adopter les bons comportements pour entretenir sa réputation auprès de ses interlocuteurs
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Use critical thinking to leverage feedback

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Actief luisteren

Luisteren is de hoeksteen van de communicatie. Actief luisteren naar de persoon die tegenover u staat, houdt in dat u hem de kans geeft om zich volledig uit te drukken: zo toont u dat u hem naar waarde schat en wordt zijn motivatie groter. Voor u als manager is het ook de beste manier om aan alle informatie te komen die u nodig heeft om de juiste beslissingen te nemen. Maar waarom is het toch zo moeilijk om goed te luisteren? Wat zijn de technieken om uw luistervaardigheid te verbeteren? Wat is actief luisteren? Dat is wat u zult ontdekken in deze opleidingsmodule.
Na afloop van deze cursus hebt u bijgeleerd over de volgende zaken:

● Wat zijn de verschillende vormen van luisteren?
● Wat zijn de moeilijkheden en belemmeringen in een luistersituatie?
● Welke technieken kunt u toepassen om actief te luisteren?

Aanvraag indienen