Durée de la formation : 1,16h
A successful workshop can have a profound impact on participants, introducing them to concepts and ways of thinking that can spark professional development and personal growth. In order to facilitate such an event, you need the right structure, process, and content. In this course, Britt Andreatta, PhD, discusses the role of the facilitator, and walks through how to effectively design, prepare for, and facilitate a workshop. Britt kicks off the course by covering the different types of workshop facilitation, and sharing tips for catering to the unique needs of adult learners. Next, she shows how to set yourself up for success by building a solid learning plan and agenda, designing the right activities, and tackling the logistics of the event. Britt then explains how to handle the workshop itself, including how to keep things on track and deal with challenging dynamics. Plus, she discusses how to extend the learner's journey after the event.
Topics include:
- Facilitating adult learners
- Best practices in workshop design
- Understanding your participants
- Designing the right activities
- Preparing the logistics
- Facilitating the workshop
- Keeping things on track
- Increasing participation and collaboration
- Solving unexpected problems
- Dealing with challenging dynamics
- Creating closure
Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande.
Durée de la formation : 1,27h
Explore the intricate process of transforming AI ideas into impactful business solutions through effective use case selection and execution. In this course, instructor Himanshu Joshi provides you with strategic frameworks to evaluate and prioritize AI opportunities that deliver tangible business value, align with organizational goals, and promote ethical practices. Learn how to document AI use cases using structured canvases, assess technical readiness, and map value propositions for maximum impact. Leverage AI portfolio management tactics and stakeholder alignment to ensure efficient resource allocation and project success. Identify the talent and skills necessary to support a cohesive implementation team, and experience guided practice with realistic scenarios. Designed for nontechnical business leaders and professionals in product management, strategy, and market research, this course prepares you to successfully build a customized AI road map for your organization.
Topics include:
Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande.
Durée de la formation : 2,2h
Being a creative and critical thinker is about nurturing curiosity and fluidity, being able to generate lots of different ideas, and being willing to try out different approaches to solving problems. It’s also about using logic and intuition to harness creative and problem-solving powers, not only by yourself but also in a group or a team. Solving problems quickly, creatively, and collaboratively is one of the most sought-after skills in today’s workplace. It’s crucial to identifying and addressing complex challenges and opportunities in a variety of contexts. The employee who can think on their feet, come up with innovative solutions, and adapt well to change will be in demand. In this course, Emma Sue Prince—author of 7 Skills for the Future and an expert in critical thinking and problems-solving—coaches you through simple and time-tested techniques for improving and perfecting your creative and critical thinking skills. This course was created by Pearson. We are pleased to host this training in our library.
Topics include:
- Know the difference between emotion and intuition.
- Understand what influences our reasoning and logic.
- Know how to identify the issue at hand.
- Be able to ask and apply the five Whys.
- Know how to mind map.
- Apply the four rules for decision-making.
- Adopt a people-centered problem-solving approach.
- Facilitate great group and team discussions.
- Use design thinking and storytelling techniques to solve problems.
- Frame problems as unexpected opportunities.
- Use improvisation tools to think on your feet.
- Apply creative problem-solving tools at work.
Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande.
Cet eLearning présente la théorie du modèle DISC et comprend un auto‑diagnostic ainsi que quelques exercices courts. Si vous avez déjà suivi une formation "Communication foundation", cet eLearning peut être utile comme rappel ou support de référence. Si vous participez à la formation "Dialogue avec les parties prenantes" et que vous n’avez pas encore de connaissances préalables du DISC, il est fortement recommandé de suivre cet eLearning au préalable.
Inscrivez-vous au cours en cliquant le button.
Demande de formation
Ce questionnaire sert de point de contrôle pour les futurs participants aux formations de communication.
- Enseignant: Stephanie Bauduin
- Enseignant: Stephanie Bauduin
- Enseignant: Elke Thoné
- Enseignant: Jurgen Vanhove
Qu'est-ce qui vous attend ?
Une session d'inspiration baptisée "Le pouvoir d'une coopération optimale", animée par Kim Hilgert.
Cette dame inspirante partagera son énergie positive dévorante et nous amènera à réfléchir aux moyens de parvenir ensemble à une coopération optimale.
Qu'est-ce qui vous attend ?
Une session d'inspiration baptisée "Améliorer le bonheur au travail", animée par Griet Deca.
Cette dame inspirante partagera son énergie positive dévorante et nous amènera à réfléchir aux moyens d'augmenter notre bonheur au travail.
- Enseignant: Peggy Heylen
- Enseignant: Roald Santens (admin)
Feel like you're having too many meetings? Wonder if they're as effective as they could be? In this course, productivity expert Dave Crenshaw demonstrates a simple, usable framework that can help you get the most from your meetings—whether in person or virtual—by turning them into productive avenues for communicating, connecting, and accomplishing real work. Dave provides insight into how to effectively schedule, conduct, and follow up on meetings with minimum time and maximum results.
Topics include:
Leading virtual meetings is a critical competency for leaders who manage a remote or blended team. Join leadership and management expert Kevin Eikenberry as he identifies the challenges to holding a productive meeting online, and shares tactics for making these meetings successful. Learn about how to choose the right platform, set expectations for conduct, clarify roles, create a great agenda, and more. Note: This course was featured in Market Watch, Inc., Fortune, Forbes, and Entrepreneur.
Topics include:
- The challenges of virtual meetings
- Choosing the right platform to meet virtually
- Setting clear behavioral expectations
- Innovating in a virtual meeting
- Pre-determining a desired outcome
- Creating a great meeting agenda
- Facilitating virtual meetings
- Encouraging participation
- Keeping on track in the moment
- Ending a meeting with an action plan
Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande.
This course is in French only. If this is not a problem for you, by all means go ahead and apply.
View Dorie's LinkedIn Newsletter Communicating effectively isn't an innate talent that some people have and others don't—it's something that anyone can learn and practice. In this course, learn strategies that can help you hone and master your interpersonal communication skills. Join personal branding and career expert Dorie Clark as she shares techniques for getting your message across effectively in the workplace, and explains how to tackle potential communication challenges with your colleagues and supervisor. She also discusses how to grapple with tricky situations, taking you through how to handle interruptions, and respond to critical feedback.
Topics include:
- Determine the most appropriate form of communication in a business situation.
- Identify instances in which one mode of communication is preferable to another mode.
- Explain the process involved in interpreting nonverbal cues.
- Define terminology relating to interpersonal communication.
- Distinguish between various communication approaches with individuals from other cultures.
- Describe the factors that underlie interruptions during business meetings.
- Examine the most appropriate ways to accept criticism.
Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande.
This course is in French only. If this is not a problem for you, by all means go ahead and apply.
Communication is an integral part of strong teamwork. In this course, Duke University professor Dr. Daisy Lovelace walks you through how to cultivate the communication practices of high-performing teams. She highlights the foundations of successful teams, and explains how to craft a team charter to establish norms for how you work together as a cohesive group. Dr. Lovelace also discusses essential elements of team communication—such as establishing trust and holding teammates accountable—and shows how to best communicate with your team in different settings.
Topics include:
- Differentiate between the roles and responsibilities for team members.
- Describe the purpose of a RACI matrix.
- Identify the elements of a team charter.
- Determine how best to manage conflict within teams.
- Interpret which approaches should be used to manage virtual teams and cross-cultural team communications.
Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande.
This course is in French only. If this is not a problem for you, by all means go ahead and apply.
Durée de la formation : 1,17h
Your communication skills affect your career prospects, the value you bring to your company, and the likelihood of your promotion. This course helps you communicate better in a variety of professional situations, including meetings, digital communications, pitches, and presentations. Instructors Tatiana Kolovou and Brenda Bailey-Hughes introduce the four building blocks of communication—people, message, context, and listening—and show how they apply in different circumstances. Join Tatiana and Brenda as they share their communications tool kits and show you how to build this core competency and communicate in a way that effectively and professionally conveys your message.
Topics include:
Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande.
Traditionnellement, lorsque nous rencontrons un problème, nous cherchons sa solution : on parle d'état d'esprit reproductif. À l'opposé, un esprit créatif nous incite à questionner le problème au lieu de rechercher automatiquement sa solution : on parle d'état d'esprit productif - le design thinking. Il s'agit d'une synthèse entre pensée analytique et pensée intuitive. Le design thinking fait partie d'une démarche globale appelée design collaboratif. Il s'appuie en grande partie sur un processus de co-créativité impliquant des retours de l'utilisateur final.
Wanneer we worden geconfronteerd met een probleem, zoeken we in de meeste gevallen gelijk naar de oplossing. Dit wordt reproductief denken genoemd. Bij een aanpak van het type design denken, gaat u het probleem zelf onderzoeken, in plaats van automatisch naar de bestaande oplossing te zoeken (reproductief denken). Design Thinking is een synthese van zowel analytisch als intuïtief denken. Het is onderdeel van Collaborative design. Het is grotendeels gebaseerd op een co-creativiteitsproces met feedback van de eindgebruiker.
Demande de formation
Liste de cours disponibles sur le web.
Andere mensen spelen een belangrijke rol bij het opbouwen van uw gevoel van eigenwaarde, door wat ze tegen u zeggen in een gesprek. Dit betekent dat u in staat moet zijn uw eigen zaak goed onder woorden te brengen, uw voordeel te doen met de meningen van anderen en uzelf te verdedigen tegen ongegronde aanvallen. Mai-Li gaat deze kwesties nader onderzoeken in deze nieuwe module van The Team: 'De e-mail'.
Wat u gaat leren:
Leren hoe u het meeste haalt uit uw gesprekken met anderen
Leren omgaan met feedback over uw werk en uw karakter
Een andere richting geven aan een relatie die verslechtert en waarin het respect verloren is gegaan
Les réseaux professionnels jouent un rôle croissant dans l’entreprise, à côté de la hiérarchie traditionnelle. Vous faire connaître et reconnaître dans l’entreprise passe par votre capacité à aller vers les autres… de façon pertinente. Accompagnez Patricia dans cette démarche, dans le cadre de ce nouveau module de The Team intitulé "La rencontre avec une star".
Après ce cours, vous auriez appris:
- Comment mener à bien ses démarches réseaux
- Comment adopter les bons comportements pour entretenir sa réputation auprès de ses interlocuteurs
Ecouter activement la personne en face de vous, c’est lui permettre de s’exprimer pleinement, ce qui la valorise et renforce sa motivation. En tant que manager, c’est aussi vous donner les moyens d’obtenir toute l’information nécessaire pour prendre les bonnes décisions. Mais pourquoi est-il aussi difficile de bien écouter ? Quelles sont les techniques pour améliorer votre écoute ? Qu’est-ce que l’écoute active ? C’est ce que vous allez découvrir dans cette session.
Après ce cours, vous auriez appris:
● Quelles sont les différentes formes d’écoute ?
● Quelles sont les difficultés et les freins en situation d’écoute ?
● Quelles techniques mettre en œuvre pour pratiquer l’écoute active ?
Demande de formation