Practical principles and simple methods to make sure your app, site or system delivers GREAT UX! In this course, you will learn:
- Develop a clear, solid strategy for UX that applies to any kind of product or project
- Understand who your stakeholders really are and what you need to know from each of them
- Separate what people say they need from what they actually need
- Connect user needs with product strategy and requirements
- Set the proper expectations for everyone involved and ensure there are no big, expensive surprises later
- Use a simple method to determine which features and functions are truly important (and possible)
- Get all players in a project to agree on what constitutes value — both for users and for the business
- Uncover the things users don't know they need (but really do)
- Determine and control the scope of any project