Is business analysis a profession, a competency, or a research discipline? Would it confuse you if the answer to this question was all three? In this course, Laura Paton provides needed clarity by exploring the components of the profession and the necessary competencies to fulfill a business analysis role. She establishes a comprehensive viewpoint of the breadth of the business analysis profession, then helps you to recognize a core set of competencies required to effectively perform business analysis. She shows you how to make a connection between business analysis and research. Laura concludes by introducing you to the exciting variety of career paths that business analysis has to offer.
Topics include:
ATTENTION. Smals offers training on Business Analysis. Please give priority to in-house training first in order to take into account the Smals context.
More information on this course (self-registration).
Interviews can be an effective component in identifying requirements during project planning, and help business analysts and project managers understand the project from the user's point of view. This course covers interview techniques that can help build relationships with project stakeholders and obtain accurate information about project needs. Author Angela Wick helps you identify when to use interviews, who to interview, and how to plan, conduct, and follow up on interviews.
Topics include:
- Identify why choosing to use interviewing is a top choice for elicitation in business analysis.
- Recognize the purpose of the interview process.
- Explore the steps to planning questions prior to an interview.
- Examine an example of a successful interview.
- Discover the essentials to laying out expectations.
- Identify the fundamentals of asking probing questions.
- Recognize the ideal ways to end an interview.
- Break down how to analyze and review notes before following up on an elicitation interview.
Deze cursus is enkel beschikbaar in het Engels. Als dit voor u geen probleem vormt, dien dan gerust uw aanvraag in.
This course is in French only. If this is not a problem for you, by all means go ahead and apply.
When you're trying to grapple with user demands and market changes, it can be difficult to mentally zoom out and assess your organization's operations. Business process modeling helps you see the big picture by allowing you to translate your business processes into easily understood pictures. In this course, instructor Haydn Thomas walks you through the most widely used business process modeling diagrams—context, functional flow, cross-functional flow, and flowchart—and explains the purpose of each one. As Haydn touches on each modeling technique, he shares its unique features, explains how to use that technique to create a diagram, and points out how to avoid common pitfalls. He pulls it all together by comparing process diagrams so you can select the right one for your organization.
Topics include:
- Using common modeling tools
- Determining when to use a modeling diagram
- Avoiding the pitfalls associated with each diagram
- Creating diagrams
- Leveraging key stakeholders
● Business Analysis basics – learn what a Business Analyst is, what they do, and how they do it
● A breakdown of six project methodologies including traditional Waterfall and Agile frameworks
● Learn how to properly initiate a project by creating a business case that aligns with the business objectives
● Understand the basics of project requirements and six of the popular techniques used to elicit those details from your stakeholders
● Gain an overview of various modeling diagrams to help you recognize and understand project documentation
● Conduct requirement specification - including categorizing, deriving (breaking apart), prioritizing, and validating
● Have the confidence to successfully facilitate requirements approval meetings
Apply for this course
● What is a SWOT analysis?
This course is in Dutch or French only. If this is not a problem for you, by all means go ahead and apply.
Apply for this course
● What is a SWOT analysis?
● In what order should you carry out the analysis?
● What are the most common pitfalls?
● What are the limitations of SWOT analysis?
This course is in Dutch or French only. If this is not a problem for you, by all means go ahead and apply.
Apply for this course
Discover exactly how to become one of these invaluable employees by learning how to “model” – the art of making complex thoughts, ideas, requirements, and processes easier to grasp by putting them into graphical formats that anyone can understand.
This course will teach you the basics of eight of the most popular modeling techniques in the industry.
- Process Flowcharts
- SWOT Analysis
- Use Cases
- User Stories
- Stakeholder Maps
- RACI Matrices
- Scoring Matrices
- Organizational Charts