This course explains in "plain English" all the requirements of ISO 9001:2015 discussing the intent of each sub-clause of the standard, offering solutions that can be used for the implementation of a quality management system along with examples and, of course, providing guidance on how to audit a quality management system - be it internal or external audit. After going through all the lessons in the course you will have a perfect understanding of ALL the requirements of ISO 9001:2015. You will be able to conduct or participate in the implementation or the assessment of a Quality Management System. What you'll learn The requirements for a Quality Management System according to ISO 9001 How to implement a Quality Management System and comply to the requirements of ISO 9001:2015 How to audit a Quality Management System Plan, perform and report QMS Audits Auditing a management system according to ISO 19011:2018 Apply for this course

Duration: 1h37. Confluence is content collaboration software that professionals can use to create, organize, and discuss work with their colleagues. In this course, instructor David Rivers shows how to work with this powerful tool as a team member, exploring how to configure and use Confluence to manage business and project information. David dives into creating pages and blogs in Confluence, setting page layouts, and adding content and navigation. He also shares how to collaborate on content and communicate with other team members. In this course you'll learn : How to create pages and blogs, add content, ...How to configure and use Confluence to manage business and project informationHow to collaborate on content and communicate with other team members Deze cursus is enkel beschikbaar in het Engels. Als dit voor u geen probleem vormt, dien dan gerust uw aanvraag in. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Réglementation NIS2 pour Management Team - NIS2-regelgeving voor Management Team

Course duration: 1,19h AI is revolutionizing the way project managers work, offering unprecedented opportunities to enhance efficiency, accuracy, and innovation. In this course, instructor Oliver Yarbrough simplifies the complexities of artificial intelligence and shares practical ways you can use AI in your projects. Topics include: Explain how AI is transforming the project management profession. Describe the importance of integrating human strengths with AI capabilities. Build an AI project model and discuss specific use cases for artificial intelligence. Explain how AI can be used to monitor projects in real-time and forecast more accurately. Walk through how to derive value from data with AI and apply it to projects. Select AI tools that best meet the needs of specific project scenarios.   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

What does Agility mean for a company?

Prioritaire themas: Je virtueel team aansturen, Mentaal kapitaal in je team versterken, Efficiënt communiceren Apply for this course

Once everyone on your team has a solid shared sense of who you are, it’s time to take a look at how you can move forward as a group: the roles and responsibilities of the people involved, the various types of fuel that drive the organisation and how you express yourselves uniquely as an organisation in the world. These are known as “leveraging needs”, and your organisation needs to understand and define them. ● Understand the 3 leveraging needs of teams and organisations● Assess whether these needs are clearly defined for your team This course is in Dutch or French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course //

Experts present the developments surrounding Single Permit. Lode Van Steenkiste (ONSS): " Single Permit: de weg naar een gecombineerde vergunning voor werk en verblijf in België " Jeroen Maes (Serv. public régional de Bruxelles): “Geïntegreerde processen voor de gecombineerde vergunning voor werk in het Brussels Gewest ” Christophe Bonduelle (SFPD): “Enterprise architectuur op basis van een CapabilityMap – een introductie ” Laura Zombek (Smals): “Componsants réutilisables dans SinglePermit ”

Microsoft offers a number of e-learning videos to support the transition to the new MS Teams. Smals Academy clustered these videos and they are here available for you. The 8 videos cover the following topics:• Teams Quick Start• Work with Microsoft Teams• Planner Quick Start• Collaborate in teams and channels• Intro to Microsoft Teams• Manage Meetings• Teams on the go• Set up and customize your teamAll videos are in English. Apply for this course

There's a critical link between an organization's goals and its performance metrics. A beautiful mission statement is nothing without specific, actionable measures that provide incentives to succeed. These actionable numeric measures are called key performance indicators (KPIs) and can be organized into a structure called the balanced scorecard. The scorecard helps you quantify business performance over time: weeks, months, quarters, or even years. In this course, accounting professors Jim and Kay Stice explain what KPIs your business should consider in a balanced scorecard, from financial goals to employee and customer satisfaction. They describe how to craft a clear mission statement that complements your KPIs, and how to tie performance to incentives. Plus, get a look at KPIs in action, as Jim and Kay break down a case study examining a trucking company's balanced scorecard. Topics include: Examine various theories relating to key performance indicators. Review leading measures. Identify the adverse impact of selecting inappropriate measures based on a mission statement. Predict the outcome of a business decision. Determine appropriate measures to use in performance evaluations. Differentiate between relevant and irrelevant measures. Deze cursus is enkel beschikbaar in het Engels. Als dit voor u geen probleem vormt, dien dan gerust uw aanvraag in. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Apply for this course

Microsoft offers a number of e-learning videos to get started with Microsoft 365. Smals Academy has clustered these videos and they are here available for you. The MS365 training includes a total of 12 videos covering the following topics:• Collaboration• Use Microsoft 365 across your team• Get started with Microsoft 365• Teamwork• Get started• Use Microsoft 365 across your work and   devices• Home• Get started with prompts• Use Microsoft 365 across your   organization• Six Simple Steps - Welcome to Microsoft   365• Create and save• Share and collaborateAll videos are in English. Apply for this course

Experts present the developments surrounding the use of Wave and TKE, reusable components within various institutions, with a look behind the scenes of Wave in the field of technology, management and support.

Several experts from BOSA, IGN and Smals will present reusable services made available at federal level for Belgian addresses, as well as geocoding solutions.

Vous travaillez chez I&S, vous êtes nouveau ou vous travaillez parfois avec nous ? I&S@Smals est une zone avec du matériel didactique pour et à propos d'I&S. Vous pouvez y découvrir en plus sur notre organisation, nos séances d'information, notre business (eHealth, l'ONSS...), les équipes I&S, nos roadmaps, nos processus tel que notre IT Service Management, notre architecture de haute disponibilité, notre monitoring...  Werk je bij I&S, ben je er nieuw aangeworven of werk je soms samen met ons? I&S@Smals is een zone met leermateriaal voor en over I&S. Je ontdekt er meer over onze organisatie, onze infosessies, onze business (eHealth, RSZ...), de I&S teams, onze roadmaps, onze processen zoals IT Service Management, onze High Availability architectuur, onze monitoring... 

In the framework of EAGlobal / Reuse Cross-Institutions, we invite you to the presentation of a solution under development for sharing libraries.This solution is based on Artifactory and allows to share libraries between institutions.

We use APIs, or Application Programming Interfaces, every day as soon as we access the Internet. Not only do they make software easier and simpler to use, but they also provide modularity and flexibility, and help reduce costs. But what is an “API economy”? How can it be an asset and how will it evolve? Several experts will present the opportunities and challenges of an API economy in a public context.

How do reusable services contribute to the management of large volumes of data? How do can they reduce the data volume? Or garantee its quality? And control storage and handling cost?

Created by Smals Academy, this clickable image leads to a series of domain-specific soft skills courses.