Course duration: 0,98h Cybersecurity teams collect data, but not all data creates influence. This course provides a practical, leadership-focused approach to designing security metrics and KPIs that actually matter. Explore how to connect operational performance to business outcomes, avoid common pitfalls, and build metrics that enable better decisions. Through examples and clear frameworks, the course covers how to evaluate existing metrics, tighten measurement practices, and establish a consistent reporting rhythm. Discover how to translate technical data into narratives that resonate with executives and help shape cybersecurity strategy. Develop skills to evaluate and refine current metrics, ensuring they are both accurate and valuable to stakeholders. Learn how to establish a consistent reporting format that turns complex data into clear, actionable narratives for leadership. Ideal for emerging and current cybersecurity leaders, this course emphasizes real-world application and strategic communication to enhance your influence and leadership skills. Benefit from discovering how to drive performance and strategic decisions through effective data representation. Whether you're stepping into a leadership role or refining your skills, this course empowers you to demonstrate the value and impact of your cybersecurity initiatives effectively. Topics include: Identify the characteristics of effective cybersecurity metrics and KPIs and distinguish them from vanity metrics. Design a security metrics framework that aligns operational performance with business and risk outcomes. Evaluate and refine existing cybersecurity metrics to ensure accuracy, relevance, and value to stakeholders. Create a consistent reporting cadence and structure for communicating security performance. Translate cybersecurity data into clear, compelling narratives that influence leadership decisions.   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Prioritaire themas: Je virtueel team aansturen, Mentaal kapitaal in je team versterken, Efficiënt communiceren Apply for this course

Course duration: 1,1h Pour protéger votre entreprise des cybercriminels, vous devez mettre en place des mesures techniques et organisationnelles appropriées, et les gérer correctement. Vous devez aussi comprendre les enjeux de la cybersécurité afin de vous prémunir des risques et bâtir une vraie stratégie de gouvernance. Les entreprises ont pris conscience de l'importance de la protection des données qui est de plus en plus souvent gérée par la direction. Dans ce cours, Diane Ouandji vous propose de réfléchir sur différentes problématiques liées aux risques et aux menaces. Elle vous apporte des moyens pour mettre en place une gouvernance efficace de la cybersécurité, ainsi que les éléments de base nécessaires à la compréhension des aspects techniques. Topics include:   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Course duration: 1,41h Most executives want to be better cyber risk managers. They want to manage cybersecurity risks in the same thoughtful and intelligent way as they manage other aspects of their business. This course provides practical, to-the-point training for the busy executive, in everyday language, complete with examples that are easy to understand. Instructor Kip Boyle describes the big picture events driving cybercrimes today and the top cyber risks affecting executives and their organizations. Kip provides examples of common cyberattacks, including actual impacts to real organizations. He uses germ theory to explain how good "security hygiene" can help you and your organization combat security threats, and introduces the top actions executives can take to avoid threats such as phishing, identity theft, hacking, and financial fraud. Plus, Kip highlights best practices for contract "firewalls", third-party cyber risk management, AI, deep fakes, and cyber insurance. Topics include:   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Course duration: 3,53h Set a rock-solid foundation for your network, users, and data by learning about the basics of cybersecurity. Join security expert Malcolm Shore as he describes how to assess and mitigate risks using various cybersecurity frameworks and control standards, such as NIST and COBIT. Malcolm details pertinent cyber threats and how they operate, including how cyber criminals hide their attacks, how advanced persistent threats work, and even how to determine what's real and what's merely cyber fear, uncertainty, and doubt (FUD). He also covers the way in which cyber risk is managed and the lifecycle of cybersecurity—from managing defense through to preparing for and responding to an incident. And since cybersecurity has taken on an increasingly visible global dimension, Malcolm concludes the course with a discussion of international cyber norms and protocols. This course is part of a Professional Certificate from Microsoft. Topics include: Differentiate between the phases of the Cyber Kill Chain. Describe the several types of cyberattacks. Explain what the NIST Cybersecurity Framework is. Interpret basic practices of cyber risk. Determine which elements are used in developing a secure architecture. Articulate the best approach to respond to an incident. Describe the seven principles for global cybersecurity users.   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Click the button or apply via this link. If you don't have access to eHR, please mail to eacademy@smals.be to request access.Get familiar wit the Smals GenAI Policy and learn how to use GenAI responsibly at Smals.Apply for this course //

Course duration: 0,82h Explore the dynamic landscape of artificial intelligence and gain a strong understanding of both traditional and generative AI. Join instructor and generative AI expert Dr. Marily Nika as she offers an overview of the history of AI—from its conceptual inception to its current state. Discover the differences between traditional AI and generative AI, before diving into constructing effective prompts to enhance the usefulness of AI responses in various contexts. Learn about key technologies including transformer architecture, large language models (LLMs), and real-world applications like chatbots, translators, and agents. Along the way, Marily covers the importance of data quality, expert human contribution, and the back-end technology, such as GPUs, all of which are essential for training AI systems. This course is an ideal fit for tech enthusiasts, data scientists, professionals in tech-driven fields, and anyone looking to leverage AI for personal or professional growth. Topics include: Compare traditional AI systems with generative AI models and describe their unique capabilities and applications. Explain what a GPU is and how it leads to overall cost for running AI models. Outline the key components of an effective generative AI prompt. Identify the ethical considerations in AI development and explain strategies for practicing responsible AI. Summarize the impact of data quality on AI outcomes.   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Course duration: 1,06h Learn how to craft high-impact prompts for generative AI tools. Whether you’re a beginner or have been experimenting with generative AI tools, this course offers a great introduction to the art of prompt engineering. Senior AI engineer Ronnie Sheer guides you through what large language models are and what problems they may be able to solve. Ronnie dives into text generation, starting with a warning to use text generation AI responsibly, then moving on to Copilot, ChatGPT, Gemini, and Claude. He introduces you to the AI generated image landscape, then shows you how to use Dall-E and Midjourney. Plus, Ronnie goes over advanced concepts like fine-tuning your prompts and interacting with language models using an API. This course is part of a Professional Certificate from Microsoft. Topics include: Describe the concept of prompt engineering and its importance in effective interaction with generative AI systems. Use generative AI tools like ChatGPT, Google Gemini, Microsoft Copilot, and Anthropic's Claude to generate text and images for different applications. Explain the basic components of AI tools, including tokens in the context of generative AI. Evaluate the capabilities and limitations of language models to determine which problems can be solved by them. Demonstrate awareness of ethical and security considerations in responsible AI use.   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Course duration: 2,45h Computer scientists are just a small slice of people working in artificial intelligence (AI). Most people working with AI are just like you. They’re professionals, teachers, and students who want to use AI to enhance their products, creativity, and career. AI has been around for over half a century. Despite huge advancements in predictive and generative AI, the core concepts of artificial intelligence are still accessible. This course is designed for project managers, product managers, directors, executives, and students starting a career in AI. First, learn what it means for a system to display “intelligence.” Then, explore the difference between classic predictive AI and newer generative AI. Next, you’ll get an overview of machine learning algorithms, artificial neural networks, foundation models, and deep learning. From the AI curious to the AI careerist, this course will help you get started with intelligent systems. This course is part of a Professional Certificate from Microsoft. This course is part of a Professional Certificate from Microsoft. Topics include: List the distinctions between symbolic systems and machine learning. Identify challenges in natural language processing. Define the various types of machine learning. Explain the importance of algorithms in machine learning. Determine conditions in which using artificial intelligence is appropriate. Review the differences between artificial intelligence and machine learning that impact business decisions.   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Onboarding for the Light ReUse Calculator.

Course duration: 0,75h Unlock the power of Microsoft Copilot through the art and science of prompt-writing. Summarize meetings in Teams, edit text in Word, catch up on long email threads in Outlook, and more by learning to craft well-composed, conversational prompts. Learn how to have Copilot assist you in your everyday tasks. This course is part of a Professional Certificate from Microsoft. Topics include:   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Course duration: 0,67h Microsoft 365 Copilot Chat offers powerful AI capabilities, but understanding how to leverage it effectively, especially the free version, remains a challenge for many users. This course bridges that gap with practical, hands-on training. You'll master prompt writing, learn to navigate different license types, and apply Copilot across Word, Excel, PowerPoint, and Outlook for document analysis, content creation, and workflow automation. By the end, you'll confidently use AI to boost productivity and streamline daily tasks. Topics include: Navigate and access the free versions of Microsoft 365 Copilot Chat across different Microsoft 365 applications while maintaining data security, and following best practices for safe usage. Craft effective prompts and custom instructions that generate accurate, relevant, and high-quality responses from Copilot Chat tailored to your specific work needs and available features. Analyze and summarize documents by using Copilot Chat to extract key insights from PDFs, Word documents, and other file types to quickly understand complex information. Enhance productivity across Microsoft 365 apps by applying Copilot Chat to real-world tasks in Excel, PowerPoint, Outlook, and Word to streamline your daily workflows. Generate creative content and prepare for presentations using Copilot Chat to create images, draft communications, anticipate questions, and build confidence in your work deliverables.   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Course duration: 1,19h AI is revolutionizing the way project managers work, offering unprecedented opportunities to enhance efficiency, accuracy, and innovation. In this course, instructor Oliver Yarbrough simplifies the complexities of artificial intelligence and shares practical ways you can use AI in your projects. Topics include: Explain how AI is transforming the project management profession. Describe the importance of integrating human strengths with AI capabilities. Build an AI project model and discuss specific use cases for artificial intelligence. Explain how AI can be used to monitor projects in real-time and forecast more accurately. Walk through how to derive value from data with AI and apply it to projects. Select AI tools that best meet the needs of specific project scenarios.   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Course duration: 0,65h In this course, learn to stop feeling anxious about AI and how to effectively integrate AI skills into your daily routine. Instructor Amy Blankson starts by acknowledging common concerns about AI and shows you how to view it as a valuable tool rather than a threat. The course encourages you to explore various AI tools with practical applications, solve real-life problems, and address challenges with structured problem-solving techniques. Additionally, discover ways to infuse empathy into your AI outputs, work more efficiently, and ethically apply AI in your endeavors. Topics include: Identify and acknowledge common anxieties about AI and how to address them. Explore and utilize AI tools to solve real-life challenges and improve productivity. Apply structured problem-solving techniques to overcome AI-related challenges. Integrate ethical guidelines and empathy into AI-generated outputs. Develop strategies to seamlessly incorporate AI into everyday routines for maximum efficiency.   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Course duration: 0,39h As AI adoption in organizations evolves, managers need to ensure their teams are using AI responsibly. In this course, instructor Terri Horton shows you how to design and implement responsible AI practices and hold yourself and your team accountable as a manager. Explore the manager's role in responsible AI, in theory and in practice. Get an overview of the guiding principles of ethical AI and responsible AI in management. Terri offers insights on accountability—including data privacy, safety, and how to mitigate bias and risk—before covering key management practices during AI implementation such as decision-making, employee engagement, and psychological safety. Along the way, learn more about AI in action with real-world case examples drawn from business management. This course is part of a Professional Certificate from LinkedIn Learning. Topics include:   This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

 

This course explains in "plain English" all the requirements of ISO 9001:2015 discussing the intent of each sub-clause of the standard, offering solutions that can be used for the implementation of a quality management system along with examples and, of course, providing guidance on how to audit a quality management system - be it internal or external audit. After going through all the lessons in the course you will have a perfect understanding of ALL the requirements of ISO 9001:2015. You will be able to conduct or participate in the implementation or the assessment of a Quality Management System. What you'll learn The requirements for a Quality Management System according to ISO 9001 How to implement a Quality Management System and comply to the requirements of ISO 9001:2015 How to audit a Quality Management System Plan, perform and report QMS Audits Auditing a management system according to ISO 19011:2018 Apply for this course

Duration: 1h37. Confluence is content collaboration software that professionals can use to create, organize, and discuss work with their colleagues. In this course, instructor David Rivers shows how to work with this powerful tool as a team member, exploring how to configure and use Confluence to manage business and project information. David dives into creating pages and blogs in Confluence, setting page layouts, and adding content and navigation. He also shares how to collaborate on content and communicate with other team members. In this course you'll learn : How to create pages and blogs, add content, ...How to configure and use Confluence to manage business and project informationHow to collaborate on content and communicate with other team members Deze cursus is enkel beschikbaar in het Engels. Als dit voor u geen probleem vormt, dien dan gerust uw aanvraag in. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

Réglementation NIS2 pour Management Team - NIS2-regelgeving voor Management Team

What does Agility mean for a company?

Once everyone on your team has a solid shared sense of who you are, it’s time to take a look at how you can move forward as a group: the roles and responsibilities of the people involved, the various types of fuel that drive the organisation and how you express yourselves uniquely as an organisation in the world. These are known as “leveraging needs”, and your organisation needs to understand and define them. ● Understand the 3 leveraging needs of teams and organisations● Assess whether these needs are clearly defined for your team This course is in Dutch or French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course //

Experts present the developments surrounding Single Permit. Lode Van Steenkiste (ONSS): " Single Permit: de weg naar een gecombineerde vergunning voor werk en verblijf in België " Jeroen Maes (Serv. public régional de Bruxelles): “Geïntegreerde processen voor de gecombineerde vergunning voor werk in het Brussels Gewest ” Christophe Bonduelle (SFPD): “Enterprise architectuur op basis van een CapabilityMap – een introductie ” Laura Zombek (Smals): “Componsants réutilisables dans SinglePermit ”

Microsoft offers a number of e-learning videos to support the transition to the new MS Teams. Smals Academy clustered these videos and they are here available for you. The 8 videos cover the following topics:• Teams Quick Start• Work with Microsoft Teams• Planner Quick Start• Collaborate in teams and channels• Intro to Microsoft Teams• Manage Meetings• Teams on the go• Set up and customize your teamAll videos are in English. Apply for this course

There's a critical link between an organization's goals and its performance metrics. A beautiful mission statement is nothing without specific, actionable measures that provide incentives to succeed. These actionable numeric measures are called key performance indicators (KPIs) and can be organized into a structure called the balanced scorecard. The scorecard helps you quantify business performance over time: weeks, months, quarters, or even years. In this course, accounting professors Jim and Kay Stice explain what KPIs your business should consider in a balanced scorecard, from financial goals to employee and customer satisfaction. They describe how to craft a clear mission statement that complements your KPIs, and how to tie performance to incentives. Plus, get a look at KPIs in action, as Jim and Kay break down a case study examining a trucking company's balanced scorecard. Topics include: Examine various theories relating to key performance indicators. Review leading measures. Identify the adverse impact of selecting inappropriate measures based on a mission statement. Predict the outcome of a business decision. Determine appropriate measures to use in performance evaluations. Differentiate between relevant and irrelevant measures. Deze cursus is enkel beschikbaar in het Engels. Als dit voor u geen probleem vormt, dien dan gerust uw aanvraag in. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Apply for this course

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Microsoft offers a number of e-learning videos to get started with Microsoft 365. Smals Academy has clustered these videos and they are here available for you. The MS365 training includes a total of 12 videos covering the following topics:• Collaboration• Use Microsoft 365 across your team• Get started with Microsoft 365• Teamwork• Get started• Use Microsoft 365 across your work and   devices• Home• Get started with prompts• Use Microsoft 365 across your   organization• Six Simple Steps - Welcome to Microsoft   365• Create and save• Share and collaborateAll videos are in English. Apply for this course

Experts present the developments surrounding the use of Wave and TKE, reusable components within various institutions, with a look behind the scenes of Wave in the field of technology, management and support.

Several experts from BOSA, IGN and Smals will present reusable services made available at federal level for Belgian addresses, as well as geocoding solutions.

Vous travaillez chez I&S, vous êtes nouveau ou vous travaillez parfois avec nous ? I&S@Smals est une zone avec du matériel didactique pour et à propos d'I&S. Vous pouvez y découvrir en plus sur notre organisation, nos séances d'information, notre business (eHealth, l'ONSS...), les équipes I&S, nos roadmaps, nos processus tel que notre IT Service Management, notre architecture de haute disponibilité, notre monitoring...  Werk je bij I&S, ben je er nieuw aangeworven of werk je soms samen met ons? I&S@Smals is een zone met leermateriaal voor en over I&S. Je ontdekt er meer over onze organisatie, onze infosessies, onze business (eHealth, RSZ...), de I&S teams, onze roadmaps, onze processen zoals IT Service Management, onze High Availability architectuur, onze monitoring... 

In the framework of EAGlobal / Reuse Cross-Institutions, we invite you to the presentation of a solution under development for sharing libraries.This solution is based on Artifactory and allows to share libraries between institutions.

We use APIs, or Application Programming Interfaces, every day as soon as we access the Internet. Not only do they make software easier and simpler to use, but they also provide modularity and flexibility, and help reduce costs. But what is an “API economy”? How can it be an asset and how will it evolve? Several experts will present the opportunities and challenges of an API economy in a public context.

How do reusable services contribute to the management of large volumes of data? How do can they reduce the data volume? Or garantee its quality? And control storage and handling cost?

Created by Smals Academy, this clickable image leads to a series of domain-specific soft skills courses.