Objectifs: Cette formation vise à optimiser les processus utilisés par les employés afin de gagner du temps, de fournir un meilleur service à la clientèle et de parvenir à une meilleure coopération entre les équipes et les départements. Le résultat final est une efficacité accrue combinée à une plus grande satisfaction professionnelle des employés, car les ruptures de travail les plus importantes pour eux ont été éliminées. Contenu: La formation consiste en une série de vidéos, suivies d'une série d'exercices dans eAcademy. En outre, 3 sessions numériques d'environ 2 heures chacune sont prévues pour maîtriser également les concepts de la vidéo et des exercices. Comment impliquer les employés pour qu'ils participent activement au processus d'amélioration, éviter les résistances et donner confiance. Comment rendre les attentes des clients explicites Comment dessiner et quantifier le processus réel ? Comment identifier les problèmes dans le processus actuel et établir des priorités, formuler des améliorations, élaborer un plan de projet et convenir d'un système, mettre en œuvre les améliorations convenues et en assurer le suivi. La session interactive numérique est une réunion d'équipes utilisant le tableau conceptuel. De cette manière, les concepts sont mis en pratique à l'aide d'une situation pratique reconnaissable. Connaissances/compétences En fin de formation ; le participant sera capable de / d’ Utiliser des techniques qui encouragent les employés concernés (processus) à participer activement à l'optimisation de leurs processus de travail. Travailler avec des collègues de manière autonome pour analyser leurs propres processus, identifier les domaines d'amélioration, les classer par ordre de priorité et les traiter. Utiliser des outils de collaboration numérique (structurer l'information, faire du brainstorming, prendre des décisions de groupe et trouver des solutions par le biais de la co-création créative). Demande de formation

Curious about design thinking? It's the design methodology on everyone's mind. While it's not magic, design thinking can help you save time and find more creative solutions to your customers' needs. Having a good understanding of the process will help you explain the benefits to management and clients and implement design thinking at your organization. In this course, Chris Nodder explains where design thinking fits into product development and what it can help you achieve. He describes each step in the process, from identifying the problem you want to solve and brainstorming solutions, to prototyping, development, and release. Learn about the pros and cons of this approach and how to overcome challenges such as organization inertia and silos. Done right, design thinking can start your organization moving toward broader user-centered design techniques such as information architecture, content testing, usability testing, and marketing research. Topics include: Agile, lean, and design thinking Preparing to sell design thinking to your organization Finding the real problem Ideation Prototyping Correcting course Offshoring and outsourcing Getting past organizational inertia and silos Tracking your success Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Demande de formation

Cette session présente l'un des principes majeurs de la philosophie du Lean Management : la détection et l'élimination des gaspillages. Quels types de gaspillage peut-on trouver dans un processus ? Quel est le processus idéal ? En quoi votre processus actuel diffère du processus idéal ? Quelles sont les sources de gaspillage dans votre processus actuel ? Demande de formation //

By applying lean and agile principles, engineering teams can deliver better systems and better business outcomes—both of which are crucial to the success of DevOps. In this course, instructors Ernest Mueller and Karthik Gaekwad discuss the theories, techniques, and benefits of agile and lean. Learn how they can be applied to operations teams to create a more effective flow from development into operations and accelerate your path of "concept to cash." In addition to key concepts, you can hear in-the-trenches examples of implementing lean and agile in real-world software organizations. Topics include: Recall components of lean, agile, and DevOps. Apply principles of lean, agile, and DevOps to steps in the development process. Differentiate between the concepts of kanban and scrum. Describe success measures used in the lean and agile processes. Identify ways to make lean, agile, and DevOps terminology more understandable for team members. Define concepts related to organizational theory. Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Demande de formation

Lean Six Sigma combines the principles of lean enterprise and lean manufacturing with Six Sigma to improve performance and systematically remove waste. Supply chain expert and professor Steven Brown explains the basics of using Lean Six Sigma as a structure for your improvement efforts.Steven outlines the process stages in Six Sigma (define, measure, analyze, improve, and control), along with the Lean toolkit: the 5s principles, kanban (scheduling), downtime, poka-yoke (error proofing), and kaizen (continuous improvement). He also explains how leadership works within Lean Six Sigma, the principles of project execution, and how Lean Six Sigma is applied to the service sector and supply chain management. Make sure to watch the "Next steps" video at the end of the course for further resources. Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Demande de formation

In many ways Kanban is counterintuitive. The system relies on basic rules and practices, and these rules can help you start a large-scale organizational change. The kanban board might only appear to be a simple diagram that shows the team's workflow. But it can help build cross-functional self-organized teams, encourage better collaboration, and increase your team's productivity. Kanban is a key way to introduce lean principles in your organization. Lean can help your teams better prioritize their work and continuously improve by removing the waste or "muda" from your process. In this course, explore essential lean principles and discover how to use a kanban board to help your team prioritize more effectively. Learn about starting enterprise lean, setting up a board, optimizing your flow, and more. Topics include: Lean principles Kanban and set capacities Five properties of kanban Starting enterprise lean Creating a value stream map Visualizing product flow Using a cumulative flow diagram (CFD) Setting up and working off of a kanban board Pitfalls of Kanban Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Demande de formation

For large tech organizations, the path to agile adoption is hardly ever a smooth one. If you're aiming to implement agile at scale, then this course can help by letting you know which pitfalls you may encounter and providing techniques for successfully managing a transformation. Instructor Jez Humble dives into the key principles that are at the heart of high-performance program management. He also provides a case study that showcases an iterative and adaptive approach to running large programs and discusses the importance of continuous improvement. Topics include: Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Demande de formation

The Green Belts or Black Belts that lead Lean Six Sigma projects are well-trained and ready to guide your project to the finish line. But what do you, as a team member on a Lean Six Sigma project team, need to know to be effective? In this course, Dr. Richard Chua provides coverage of fundamental Lean Six Sigma tools that can help you add value to your project. Here, he focuses on the Analyze, Improve, and Control phases of the DMAIC—Define, Measure, Analyze, Improve, and Control—approach. Discover how Lean Six Sigma integrates lean into DMAIC. Then learn how to conduct analysis using tools like cause-effect diagrams, multi-voting, scatter plots, correlation, and regression. Discover how to improve processes using methodologies such as FMEA and Kaizen. Finally, find out how to implement controls and value-stream management practices. For information about the first two phases of DMAIC, make sure to check out the previous installment of the Lean Six Sigma Teams series. Topics include: How Lean Six Sigma integrates lean into DMAIC Understanding the purpose and steps of the Analyze, Control, and Improve phases Using analysis tools Hypothesis testing Data collection planning Improving processes with FMEA, Just in Time, and Kaizen methodologies Planning and implementing process controls Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Demande de formation

Learn about lean: an operations management approach that means creating more value for customers with fewer resources. A lean organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide perfect value to the customer through a value creation process that has zero waste. Lean concepts have been successfully applied to every aspect of doing business. In this course, learn the principles of lean and how they are used in processes, production, and services. Instructor Steven Brown also explains how lean thinking impacts the organization, from the overall business culture to day-to-day work activities. Topics include: Cite the focus of a lean strategy. Explain what a “rule of complexity” is. Name the three key measures of inventory. List the 5S tools. Define a lean transportation system. Describe the characteristics of a lean purchasing organization. Identify the characteristics of a lean company. Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Demande de formation

This course now includes two complete ebooks, Getting to Lean and Team Kata, more than 670 pages of case studies, exercises, and illustrations. Mastering lean leadership and lean culture is essential to your success as a manager and your company's success. There are two major principles of lean: Respect for People and Continuous Improvement. This course, based on years of field experience, shows you how to implement both principles in your organization. Lean is eliminating waste and the disciplined method of optimizing value to customers. It is creating a culture that brings out the best in all employees. If you do this... you will succeed as a leader in your organization! The instructor has been engaged in implementing lean culture and leadership for more than forty years, working with companies like Honda, Toyota, Shell Oil Company, Corning, Merck and dozens of others. This course is based on his practical field tested knowledge of lean culture and leadership. The course introduces the history of lean, the essential principles and practices, and the important functions of the lean leader. It also presents the two critical paths to lean implementation: first, the redesign of processes, systems and structure to create the foundation that enables teams to engage in continuous improvement; second, it presents the essential habits of teams and team leaders engaged in problem-solving and continuous improvement. In this course, you will learn: It is about leadership - you will know how to lead a change process in your organization. How to implement continuous improvement and lean culture (Toyota Production System) in your organization. You will design a system of natural work and management teams who engage in continuous improvement. The student completing this course will know the essential problem solving methods employed in continuous improvement and will be able to lead his or her team in continuous improvement. You will be able to eliminate waste and engage your team members in an on-going process of continuous improvement (kaizen). Demande de formation

Cruciaal voor Lean is het inzicht dat verbetering een doorlopend proces is. Diverse bronnen van verspilling zijn diep verankerd in het systeem. Er zijn dus adequate technieken nodig om deze bloot te leggen. In deze sessie ziet u hoe u processen tegen het licht kunt houden om precies deze problemen te herkennen. Maak ook kennis met een belangrijk Lean-hulpmiddel: andon. Verder leert u hoe medewerkers een bijdrage kunnen leveren aan het zichtbaar maken van de problemen. La clé du Lean est de comprendre que l'amélioration est un processus continu. De nombreuses sources de gaspillage sont profondément ancrées au système. Nous devons donc utiliser des techniques adéquates pour les révéler. Cette session vous montre comment mettre en place un stress exploratoire des processus pour identifier précisément les problèmes. Découvrez également un outil important du Lean : l'andon, et apprenez ainsi comment les employés peuvent contribuer à rendre les problèmes visibles. Demande de formation

Lean principles—which center around making processes tighter and more efficient—can help teams work smarter in a variety of different industries, including technology. In this brief course, learn how to adopt lean and agile practices while dealing with defined processes, compliance, risk, and other concerns. Joanne Molesky discusses some of the boundaries that you may encounter, such as regulatory obligations. She also helps you grasp some of the language around governance, risk, and compliance (GRC); explains how to share the responsibility for compliance throughout your organization; and discusses how to create faster feedback on risk and compliance. Topics include: Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Demande de formation

Prepare to Obtain Yellow Belt Certification - Get awesome Jobs, Promotions and Pay hikes like an MBA. ASQ / IASSC CSSYB. In this course, you will learn:● Practical tips on how to use Lean Six Sigma to transform your business and so fuel your career ● Get clarity on what type of Lean Six Sigma Certifications (Green Belt, Black Belt, Master Black Belt) should you acquire ● Take the first step; get your Yellow Belt Certification by registering for this course! Demande de formation //

This course aims to make you Lean Management certified, after which you can continue the certification process to become a certified Lean Six Sigma Black Belt. Lean Management (which also includes Lean Manufacturing) is a separate methodology from Six Sigma. When people introduce themselves as a Lean Six Sigma Black Belt, that means that they are certified in Lean Management and subsequently have obtained their Six Sigma white belt, Six Sigma green belt and Six Sigma black belt. How do Lean and Six Sigma relate? Lean Management is a Japanese methodology that aims to reduce ‘waste.’ Waste is defined as any activity that does not add value for the customer. Many of the Lean practices and tools are actually used in Six Sigma. Lean Management feeds Six Sigma. Lean Management will help you cut costs drastically, regardless of sector (manufacturing or services).  Demande de formation

Lean management focuses on building your organization's capability, innovating your ways of working, and improving the quality of your business outcomes. Lean principles can help in a variety of different industries—including technology, where effectiveness and efficiency are paramount. In this concise course, learn how to leverage lean strategies to kick-start your business transformation. Instructor Barry O'Reilly discusses the improvement kata, explaining how it can be used to tackle problems in an organization and gain a competitive advantage. He also shares how to lead and scale your transformation initiatives. Topics include: Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Demande de formation

The Green Belts or Black Belts that lead Lean Six Sigma projects are well-trained and ready to guide your project to the finish line. But what do you, as a team member on a Lean Six Sigma project team, need to know to be effective? In this course, Dr. Richard Chua provides coverage of fundamental Lean Six Sigma concepts that can help you add value to your project. Here, he focuses on key tools and techniques in the Define and Measure phases of the DMAIC—Define, Measure, Analyze, Improve, and Control—approach. Discover how Lean Six Sigma integrates lean into DMAIC. Learn about the project charter, process mapping, using Pareto charts to identify problem areas, and more. For information about the final three phases of DMAIC, make sure to check out the next installment of the Lean Six Sigma Teams series. Topics include: How Lean Six Sigma integrates lean into DMAIC Understanding the purpose and steps of the Define phase Using process and value stream maps Using SIPOC to define the process and its key stakeholders Quantifying the cost of poor performance Using statistics to summarize baseline performance Using Pareto charts Using variation plots Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Demande de formation

Prepare for ASQ / IASSC CSSGB Certification-154 Lect/ 15 Hrs/Minitab/Download 108 Resources/LSS Case Study/Eng Subtitles. In this course, you will learn to: ● Prepare for Lean Six Sigma Green Belt Certification ● Easily solve real life business & home related problems using Lean Six Sigma Techniques ● Able to perform various analysis in Minitab Demande de formation //

Lean teams are nimble and diverse. They include product managers, developers, and operations specialists, who may only work together for a short time. How do you manage people that play such different roles and unite them towards a common goal? In this course, Jez Humble provides tips to build high-performance product teams. He compares the strengths of the Taylorist vs. lean management approaches, explains how culture contributes to high-performing teams, and introduces a well-documented case study of a company changing a culture for the better. Plus, learn how to improve performance and adopt the principles of high-performing teams as your own. Topics include: Ce cours n´est disponible qu´en anglais. Si ce n´est pas un problème pour vous, soumettez votre demande. This course is in French only. If this is not a problem for you, by all means go ahead and apply. Demande de formation

In deze sessie wordt ingegaan op de voordelen van het verkleinen van de productiepartijen. Zo kunnen bedrijven hun productietempo handhaven en tegelijk de aanwezige voorraad in het systeem en de wachttijd verminderen. Ondernemingen kunnen zo beter reageren op de vragen van klanten en het kwaliteitsniveau neemt toe. We gaan in detail in op de voor- en nadelen van een dergelijke organisatie. Cette session explore les avantages de la réduction de la taille des lots de fabrication. Cela permet aux entreprises de maintenir leur cadence de production tout en réduisant le volume de stock présent dans le système, ainsi que les temps d'attente. Les entreprises sont ainsi plus réactives aux demandes des clients et le niveau de qualité est plus élévé. Nous examinerons en détails les avantages et inconvénients de s'organiser ainsi. Demande de formation